Contenu du cours
Module 1 — From product page to basket
Choosing product options, filling and managing your basket, applying a promo code.
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Module 2 — Placing your order
The order summary, your address and delivery method, secure payment and confirmation.
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Module 3 — Tracking and managing your orders
Order statuses, delivery tracking, order history and invoices in "My account".
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Module 4 — After the purchase
Leaving a review, contacting the seller, handling a return or a dispute, and buying with confidence.
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Buy with Confidence on the Postdy Marketplace

On the Postdy marketplace, every product page brings together everything you need to make the right choice: photos, price, description and, very often, options to select before buying. Taking a moment to choose them carefully saves you mistakes and needless returns.

Reading the product page

Get into the habit of working down the page from top to bottom before you order:

  • The photos: click to enlarge them and inspect the details.
  • The price: shown clearly, for example £24.90, and sometimes crossed out when there is a promotion.
  • The description and specifications (material, dimensions, contents).
  • The name of the shop selling the item, which you can click through to.

Selecting the right options

Many products come in several variants. You choose between them using drop-down menus or clickable swatches:

  • Size: S, M, L or a shoe size, picked from a list.
  • Colour: usually shown as clickable swatches.
  • Quantity: adjusted with the « + » and « − » buttons or by typing a number.

As long as a required option is left unselected, the add-to-basket button often stays greyed out: that is perfectly normal, the marketplace is protecting you from an incomplete order. The price on screen may also change depending on the variant you pick. Finally, check the availability note (« In stock ») before going any further.

Key takeaway: read the whole product page, then select size, colour and quantity before adding to your basket. The add button becomes active once every required option has been chosen.

Prix indicatifs, convertis depuis l'euro