WooCommerce talks to your customers automatically.
Automatic emails
Order confirmations, completed orders, refunds and more are sent without you lifting a finger. You can customise them — logo, colours, wording — under Settings → Emails.
Keeping track of customers
Your store keeps each customer’s order history, which is invaluable for after-sales support and for building loyalty.
Tip: a well-crafted confirmation email builds trust and strengthens your brand.